Shipping policy

SHIPPING POLICY

Processing Time
Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order ships.

Shipping Times
- United States: 5-10 business days
- Canada, UK, Australia: 10-15 business days
- International: 15-25 business days

Shipping times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Shipping Costs
We offer FREE standard shipping on all orders within the United States.

Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 24-48 hours for tracking information to update.

Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at support@catglide.com and we will investigate with the carrier.

Address Accuracy
Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

For any shipping questions, contact us at support@catglide.com.